Effective date: 1 January 2024 | Last updated: 1 January 2025
This Privacy Policy explains how CarFy Belek ("we", "our", "us"), operating at carfybelek.com, collects, uses, stores and protects personal data when you use our website and services. By using our website, you agree to this Privacy Policy.
1. Who We Are
CarFy Belek is an online car rental aggregator operating at carfybelek.com. We connect travellers with car rental companies in Belek, Turkey. We are not a car rental company ourselves - we act as a booking intermediary. Our contact email is book@carfybelek.com.
2. What Data We Collect
We may collect the following types of personal data when you use our website:
- Contact information: name, email address (when you contact us or make a booking inquiry)
- Booking data: travel dates, pickup location, vehicle preferences, driver age
- Usage data: IP address, browser type, pages visited, time spent on pages (collected via analytics tools)
- Cookies: session cookies, analytics cookies and preference cookies
3. How We Collect Data
We collect data through the following channels:
- Directly from you when you fill in forms, send emails or use the booking widget
- Through third-party booking platforms embedded in our website (LocalRent widget)
- Automatically through cookies and analytics tools (Google Analytics, Yandex Metrika)
4. How We Use Your Data
We use your personal data to:
- Process your car rental booking and send confirmation details
- Respond to enquiries and provide customer support
- Improve our website functionality and user experience
- Analyse website traffic and usage patterns to optimize content
- Comply with legal obligations
We do not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.
5. Third-Party Services
Our website integrates third-party services that may collect data independently:
- LocalRent (booking widget): Processes booking data and payments. Subject to LocalRent's own privacy policy.
- Google Analytics: Collects anonymized usage statistics. See Google Privacy Policy.
- Yandex Metrika: Collects visitor analytics. Subject to Yandex Privacy Policy.
- Google Maps: Used for location display on our contacts page. Subject to Google's privacy terms.
- Google Fonts: Font files loaded from Google servers. Google may collect basic usage data.
6. Cookies
We use cookies to improve your experience on our website. Types of cookies used:
- Essential cookies: Required for core website functionality (e.g. booking widget)
- Analytics cookies: Help us understand how visitors use our website (Google Analytics, Yandex Metrika)
- Preference cookies: Remember your settings and preferences across visits
You can control cookie settings through your browser preferences. Disabling cookies may affect some website features.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Booking data is typically retained for up to 3 years for accounting and legal compliance purposes. Analytics data is retained in anonymized form for up to 26 months.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. All data transmitted to our website is protected by SSL/TLS encryption (HTTPS). However, no internet transmission can be guaranteed to be 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data ("right to be forgotten")
- Right to restriction: Request that we limit how we process your data
- Right to portability: Request your data in a portable format
- Right to object: Object to processing of your data for certain purposes
To exercise any of these rights, contact us at book@carfybelek.com.
10. International Data Transfers
CarFy Belek operates in connection with Turkey-based car rental services. By using our website, your data may be processed in Turkey or in countries where our service providers operate. We ensure that any such transfers comply with applicable data protection regulations.
11. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
13. Contact
For any questions about this Privacy Policy or your personal data, please contact us:
📧 Email: book@carfybelek.com
🌐 Website: carfybelek.com